Sep 5
Straining my Diet Coke
Yesterday afternoon, while guzzling a 20 ounce diet coke, I found my teeth acting as a strainer for the beverage. Out of my front teeth I pulled an 1/8 inch piece of clear plastic or glass. My throat felt pretty scratchy and did until this morning.
On the side of every Coke bottle there is an 800 number for questions or queries. I called the number and after quite a while on hold I got to speak to a decent chap. He was genuinely concerned with what I had found and took down all sorts of details. Number of the bottle, source of purchase, size of the object and other pertinent details. He told me that someone from the local bottler would be in touch within 48 hours…it took under 20 for me to get a call.I have been asked to send them the shard, and I popped it off in the post today. So concerned were they to get the offending object they offered to send a stamped envelope for the object. I have been promised “coupons” for my trouble. It will be interested to see what that actually means.
So far, I am pleased with their customer service.
My engineer father assures me that even if it were glass, it wouldn’t kill me. Still, the whole thing was a rather nasty occurence, and something I would have expected in Honduras, not Maine.
1 Comment so far
Perhaps your soda was bottled in Honduras… Did you hear recently about how some organization in India claimed that American soda was full of pesticides? Not true, but of course they got their negative publicity.